Frequently Asked Questions

Everything you need to know about your Paulina Warszawa shopping experience.

Where does Paulina Warszawa ship to?

We offer worldwide shipping. Delivery times vary by region, with standard shipping taking 3-5 business days within Europe and 7-14 business days for international orders.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to initiate a return request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support for styling advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Are your garments sustainably produced?

At Paulina Warszawa, we prioritize ethical production. We work with local artisans in Poland to ensure fair wages and high-quality craftsmanship while minimizing our carbon footprint.